The Impact of Cleanliness on Customer Experience in Retail Spaces
<p>Cleanliness is one of the first signals a retail space sends, often before a customer has looked at a product, spoken to staff, or compared prices. A
The Impact of Cleanliness on Customer Perception: A GORRIM Analysis
<p>Customers form opinions quickly, and cleanliness is often one of the first signals they read. A spotless entrance, fresh meeting room, and orderly restroom